FAQs

Find here the most recent FAQs for the Men’s EHF EURO 2024!

When and where does the Men’s EHF EURO 2024 take place?

The Men’s EHF EURO 2024 will take place in Germany from10 – 28 January 2024.

At which venues will the Men’s EHF EURO 2024 take place?

The games of the Men’s EHF EURO 2024 will take place in following venues:

  • Düsseldorf, Merkur Spiel Arena (Opening Matchday, Preliminary Round Group A)
  • Berlin, Mercedes Benz Arena (Preliminary Round Groups A & D)
  • Mannheim, SAP Arena (Preliminary Round Groups B & E)
  • Munich, Olympiahalle (Preliminary Round Groups C & F)
  • Hamburg, Barclays Arena (Main Round Group II)
  • Cologne, Lanxess Arena (Main Round Group I & Final Weekend)

Which types of tickets are available for the Men’s EHF EURO 2024?

For the Men’s EHF EURO 2024 the following ticket types are generally available:

  • Preliminary Round Ticket (valid for all 6 games of a Preliminary Round Group) *
  • Main Round Ticket (valid for all 12 games of a Main Round Group)
  • Final Weekend Tickets (valid for all 5 games of the Final Weekend in Cologne:
    two semi-finals, placement match 5/6, bronze medal-match, finals
  • Day Ticket (valid for all games of one match day in one venue)

Offer and availability depending on the respective sales phase.

*please note that the Opening Matchday in Düsseldorf is not included in the Preliminary Round Ticket for Group A! To attend the games in Düsseldorf an extra day ticket needs to be purchased.

Which tickets will be available in which sales phase?

Currently the following tickets are available:

Packages – available as of May 20th, 2022

  • Preliminary Round Ticket:
    • Berlin
    • Mannheim
    • Munich
  • Main Round Ticket:
    • Hamburg
    • Cologne
  • Final Weekend Ticket
    • Cologne

Day Tickets - available as of May 31st, 2023:

  • All venues, all matchdays
  • For Düsseldorf available as of May 20th, 2022

Can I give my ticket to someone else if I am not able to go to a match myself?

Yes, but only for the entire day.

How much do tickets cost? Which price categories are available?

For the Men’s EHF EURO 2024 tickets will be available in different price categories, depending on the venue. Details can be found here.

Are there discounted tickets and whom do they apply to?

Yes, the following groups of people receive an additional discount in price categories 3-5.

  • Children aged 0 – 4 years (free, without a seat)
  • Children aged 5-12 years
  • School students, students, seniors (+65), FSJ, Bufdi
  • People in wheelchairs (Fullprice, with additional companion ticket free of charge)
  • Family Tickets (two adults + 1 child aged 5-12 or 1 adult + 2 children aged 5-12 years) + discount for additional children.

Please note that proof of authorization must be presentedat the access control without being asked. A combination of discounts is not possible.

Is there already a match schedule defined?

The match schedule of the Men’s EHF EURO 2024 can be found here.

Where and how is it possible to buy tickets for wheelchair users?

There is a limited number of tickets for wheelchair users and accompanying persons in the arenas. These tickets can only be ordered using the official contact form.

Where and how can I purchase tickets for people with disabilities?

Tickets for people with disabilities and an accompanying person are generally available for each match of the Men’s EHF EURO 2024. Two types of tickets are available at each arena: tickets for wheelchair users and tickets for people with accompanying persons. For each ticket requested, proof of disability for the respective person needs to be presented. These tickets can only be purchased via the official contact form.

I am a tour operator and would like to order large number of tickets. Who can I ask?

Group orders can be requested using the online form.

What is a ”FanTicket“?

A FanTicket is a high-quality colour souvenir ticket in the official design of the Men’s EHF EURO 2024.

Which methods of shipping do exist?

Following shipping methods are available:

  • Standard shipping international (FanTicket)
  • Express shipping international (FanTicket)
  • TicketDirect – print at home ticket

What is the difference between the standard ticket and the FanTicket ?

The standard ticket is a standardized ticket on a neutral ticket paper that you can get at a ticket office.

The FantTicket is a high-quality, colour souvenir ticket in the official design of the Men’s EHF EURO 2024, which is only available via the online shop, ticket hotline and group orders.

How can I pay for my tickets?

The following payment methods are available

  • Credit Card (VISA / MASTERCARD)
  • Online Bank Transfer
  • PAYPAL

Can I reserve seats?

No, a reservation of a seat is not possible.

Will there be a box office at the arenas?

Yes, depending on availability, it may be possible to purchase tickets at the box office of the arena. However, there is no guarantee that you will receive your desired seats (according to price category and area). In addition, the box offices will be open to upgrade discounted tickets.

Can I subsequently upgrade discounted tickets at the box offices?

Yes, if the original discount no longer applies, you can have your ticket upgraded at the box office of the arena.

Are there any restrictions on admission to the arena? Is there a list of prohibited items?

At the venues special measures are taken as part of admission control. A list of prohibited items will be announced and will be available at ehfeuro.eurohandball.com

Have the playing times already been set?

For playing times please have a look at the official match schedule.

Is there a minimum age for children? When does a child need their own seat?

There is no minimum age for children to attend a game. Please note, however, that access to the arena is only granted to people who can present a valid ticket. Children aged 5 years and above must also be in possession of a valid ticket.
Please also note that the sound levels within the arena may not be suitable for small children.

Can my child sit on my lap?

Children up to and including the age of 4 can sit on their parent’s lap, but must not obstruct the view of other guests. Children aged 5 years and above must also be in possession of a valid ticket.

Will my tickets be replaced if they are stolen?

Yes, if a police report is presented, it is possible to have the ticket reissued. Please contact customer service using the contact form..

Can I take pictures/make videos in the arenas or do I need authorization?

Image and video recordings are only permitted for private use. However, the use of other aids such as professional camera and video equipment, tripods or selfie sticks is prohibited.

I have more questions about the Men’s EHF EURO 2024. What can I do?

If you have any further questions about the Men’s EHF EURO 2024, our customer service staff are available to help you. Please use the contact form.

How can I get an invoice for my ticket order?

You will find a corresponding download link to your invoice in the confirmation of your order.

Who can answer questions about my ticket order?

In your customer account under “My data” you will find all information about the orders you have placed. You can also obtain personal information from our customer service. Please use the contact form.

How many tickets can I buy?

You can buy a maximum of 10 tickets per match day or ticket package per order via the official Men’s EHF EURO 2024 ticket shop. If you have greater need for tickets, please use the order form for groups.

Do I need a visa to enter one of the host countries?

Please clarify with your local authorities whether you need an entry visa for one of the hosting countries. Please note that a ticket for the Men’s EHF EURO 2024 is not a sufficient document for entry.