INFORMATION ON DATA PROTECTION (INCL. COOKIE INFO) WEBSITE

DATA PROTECTION INFORMATION FOR THE TICKET SHOP OF THE EUROPEAN HANDBALL FEDERATION

The purpose of this information on data protection is to inform you on the processing of your personal data when visiting and using the Ticket Shop of the European Handball Federation (hereinafter "EHF", "we" or "us") (EHF Ticket Shop) and in reference to our marketing measures on our own websites as well the websites of third parties and on social networks in accordance with the General Data Protection Regulation (hereinafter "GDPR").

1. SCOPE, CONTROLLER AND DEFINITIONS

1.1 SCOPE OF THIS DATA PROTECTION INFORMATION

  1. This information on data protection applies to the visit and use of the EHF websites on which a customer account can be created and tickets can be purchased in the EHF Ticket Shops, including online ticket shops that can be accessed via websites of partners (so-called “partnershops”). This information also applies to our related marketing activities on our websites, third-party websites and in social networks. You can access, save and print this information on data protection at any time and free of charge on our websites.
  2. This information on data protection only concerns the processing of personal data within the meaning of Section 1.1.1 Other websites are not covered by this privacy information and provide their own specific information on data protection.

1.2 CONTROLLER FOR THE PROCESSING OF YOUR PERSONAL DATA

Unless otherwise stated in this data protection declaration, the following is the controller for the processing of your personal data:

European Handball Federation (EHF)
Hoffingergasse 18, 1120 Vienna, Austria
E-Mail: dpo@eurohandball.com
Phone: +43-1-80 151/0

1.3 DEFINITIONS

This information on data protection is based on the following terms on data protection, which we have defined for easier understanding:

  1. The GDPR is the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC).
  2. Recipient is a natural or legal person, authority, institution or other body to which personal data is disclosed, regardless of whether it is a third party or not. Authorities, however, which within the framework of a specific inquiry mandate may receive personal data under Union law or the law of the Member States shall not be considered recipients; the processing of such data by these said authorities is carried out in accordance with the applicable directives on data protection in accordance with the purposes of the processing. Depending on the method of payment selected for ticket purchases, the recipients of your personal data may be banks or the postal service providers via whom we send you your ticket by post.
  3. Personal data are all information relating to an identified or identifiable natural person, i.e. the data subject. An identifiable natural person is one who can be identified directly or indirectly, in particular by assignment to an identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Personal data can, for example, be name, contact data, user behaviour or bank data.
  4. The Controller is the natural or legal person, public authority, agency or other body which alone or jointly with others decides on the purposes and means of processing personal data. Where the purposes and means of such processing are laid down by Union law or by the law of the Member States, the controller or the specific criteria for his appointment may be laid down in accordance with Union law or the law of the Member States. For the data processing described in this privacy policy, EHF is responsible.
  5. Processing is any operation or set of operations which is performed on personal data or sets of personal data, whether or not by automated means, such as collection, recording, organising, structuring, storing, adapting or altering, retrieving, consulting, using, disclosing by transfer, disseminating or otherwise making available, aligning or combining, restricting, erasing or destroying. Processing can be, for example, the collection and use of your order data for ticket sales.

2. PURPOSES, LEGAL BASES AND, IF APPLICABLE, DATA CATEGORIES FOR PROCESSING YOUR PERSONAL DATA

If you access our websites to obtain information about our products and services without registering in the customer account, purchasing a ticket in the EHF Ticket Shop or otherwise actively providing us with information (purely informational use), we process your personal data. In addition, we process your personal data as part of marketing measures on third-party websites and social networks. Your personal data is processed for the following purposes and on the basis of the following legal bases:

2.1 PROCESSING OF YOUR DATA WHEN YOU VISIT OUR WEBSITES AS WELL AS PART OF MARKETING MEASURES ON THIRD-PARTY WEBSITES AND IN SOCIAL NETWORKS

2.1.1 Processing for IT security purposes
  1. When using our websites, we process your personal data that is technically necessary for us to make our websites available to you and to ensure stability and security when visiting them. For this purpose, we process the following personal data:
    • IP address
    • Browser Fingerprints
    • Browser User Agents
    • Cookies (see Cookie information Websites)
  2. Due to our legitimate interest in providing you with the websites and safeguarding IT security for you when using them, we process your personal data on the basis of Art. 6 Para. 1 Sentence 1 lit. f) GDPR.
2.1.2 Processing for analytical purposes
  1. When you visit our websites, we may possibly analyse and document how you use our websites, e.g., number of website visitors, your surfing behaviour on our websites, which events and areas on our website you are interested in, origin of website visitors and, if you purchase a ticket from us, your order and shopping cart data. For this purpose, we process the following personal data
    IP address (shortened)
    Cookies (see Cookie information Websites)
  2. We process your personal data on the basis of your consent as defined in Art. 6 Para. 1 Sentence 1 lit. a) GDPR. If you would like to object to the data processing for analytical purposes, please click on the following link: Cookie Settings
  3. For this analysis, we use Google Analytics, a web analysis service of Google LLC ("Google"). Google Analytics uses cookies that enable an analysis of the use of our websites. The information generated by the cookie about the use of our websites is in general transferred to a Google server in the US and stored there. However, if IP anonymisation is activated on our websites, Google will reduce the IP address of the website visitor within member states of the European Union or in other signatory states to the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transferred to a Google server in the US and shortened there. On behalf of EHF, Google will use this information to evaluate the use of the websites, to compile reports on the website activities and to provide EHF with further services associated with the use of the website and the Internet.

    The IP address transferred by the user's browser within the scope of Google Analytics is not merged with other Google data.

    Our websites use Google Analytics with the extension "_anonymizelp()". As a result, IP addresses are processed further in abbreviated form; direct personal reference can thus be ruled out.

    Further information on terms of use and data protection can be found at:
    https://policies.google.com/privacy?hl=en&gl=de

    Explanation of Google's use of third party data:
    https://policies.google.com/technologies/partner-sites

    In connection with the use of Google Analytics, your personal data is transferred to the US. The transfer of personal data to the United States is based on the adequacy decision for the EU-US data protection framework adopted by the European Commission on 10 July 2023. The decision stipulates that the United States ensures an adequate level of protection - comparable to that of the European Union - for personal data transferred from the EU to US companies within the new framework. On the basis of the new adequacy decision, personal data can be transferred securely from the EU to US companies participating in the framework without the need to introduce additional data protection safeguards.
    You can find the text of the adequacy decision here:
    https://commission.europa.eu/document/download/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en?filename=Adequacy%20decision%20EU-US%20Data%20Privacy%20Framework_en.pdf
    List of all US companies that have submitted to the Data Privacy Framework:
    https://www.dataprivacyframework.gov/s/participant-search
    EU-U.S. Data Privacy Framework:
    https://www.dataprivacyframework.gov/s/

2.1.3 Use of Cookies

1. When using our websites, cookies are stored on your computer. Cookies are small text files that are assigned and stored on your hard disk by the browser you use. Cookies allow certain information to flow to the controller that sets the cookie. These also contain personal data. This allows us to make our websites more user-friendly and effective. Cookies cannot run programs or transmit viruses to your computer.

2. For the use of cookies on the websites of the EHF Ticket Shop, the Cookie Information websites of EHF (see Cookie information Websites) apply.

3. If you give your consent that we may store certain or all cookies on your computer, a corresponding consent ID is generated and stored. The processing is carried out on the basis of Art. 6 para. 1 p. 1 lit. c) GDPR.

2.2 REGISTRATION AND CREATION OF A CUSTOMER ACCOUNT

1. When you visit our website, you can create a customer account. You can use this to purchase tickets, find out about events and leisure activities and receive information about events of your favourite artists via our ticket alert. You can participate in exclusive advance sales, subscribe to newsletters and take advantage of many other benefits relating to your ticket purchase. The registration and use of the customer account requires personal data. Mandatory fields are marked accordingly in the input mask.

2. Due to our legitimate interest, we process your personal data to enable you to create and use your customer account, as well as to enable the sale of tickets, and to inform you about our products and services. Processing is carried out on the basis of Art. 6 Para. 1 Sentence 1 lit. b) and lit. f) GDPR.

2.3 TICKET PURCHASES IN THE EHF TICKET SHOP, IN OUR RESERVATION OFFICES AND VIA THE TICKET HOTLINE

1. We process your personal data when you buy a ticket on our websites in the EHF Ticket Shop, in our reservation offices or via our ticket hotlines and provide personal data. The processing is carried out for the purpose of contract execution and processing with you on the basis of Art. 6 Para. 1 Sentence 1 lit. b) GDPR.

2. When issuing personalised tickets, we may also process special categories of personal data, such as your health data, if you provide such information when purchasing a ticket and agree that we may process this data. This includes, for example, the information that you are a wheelchair user, have an allergy or intolerance to food or a severe disability. We process this data to provide you with special price categories, special access to an event and special seats during the event. Your data is processed on the basis of your consent as defined in Art. 6 Para. 1 Sentence 1 lit. a) GDPR.

3. In certain cases, you will be asked to provide personal data (contact details) - and if applicable, data of other people with whom you will be attending an event - as part of your order, so that this data can be passed on to health authorities at a later date for the purpose of tracing chains of infection in connection with health and safety measures ("visitor data collection"). Without the provision of this data, it is generally not possible to attend the event in question. The processing of this data is carried out for the purpose of implementing and processing the contract with you on the basis of Art. 6 Paragraph 1 S. 1 lit. b) GDPR. If you provide the data of a third party when purchasing a ticket, please ensure that the third party has been sufficiently informed by you about the processing of its data and that you are entitled to provide the data.

2.4 INFORMATION EMAILS

1. If you have purchased a ticket from us (Section 2.3), we may send you information emails in order to inform you about changes to our products and services and, for example, about the directions, parking spaces and specifications of the promoter (such as bag size). For this purpose, we process your personal data for the purpose of contract execution on the basis of Art. 6 Para. 1 Sentence 1 lit. b) GDPR.

2. The Local Organizing Committee (LOC) receives your contact details from us so that he can send you important information about the event. LOC is contractually obliged to delete this data after the end of the event.

2.5 CUSTOMER SERVICE

1. If you have any questions about events, your ticket purchase, your customer account or other EHF products and services, if you wish to exercise your rights under this information on data protection or if you wish to make a complaint, you can contact us (see contact details under Section 1.2).

2. Depending on the subject of your request, we may use your personal data stored in our systems in the course of other data processing (e.g., data that you have provided when purchasing tickets) to answer your questions. If and to the extent necessary to answer your inquiry, we also collect data from external sources (e.g., inquiry with the shipping service provider in the context of a shipment tracking or a request for investigation).

3. Your personal data are processed for the purpose of executing the contract with you on the basis of Art. 6 Para. 1 Sentence 1 lit. b) GDPR. If you exercise your rights towards us, we process your personal data for the purpose of fulfilling a legal obligation on the basis of Art. 6 Para. 1 Sentence 1 lit. c) GDPR. If you wish to inform yourself about our products and services or to make a complaint, we process personal data due to our legitimate interests in responding to your complaint on the basis of Art. 6 Para. 1 Sentence 1 lit. f) GDPR.

4. If you send us health data within the scope of your inquiry (e.g., information that you have a severe disability), we process this personal data only and insofar as this is necessary to answer your request and you have given us your express consent for this as defined in Art. 6 Para. 1 Sentence 1 lit. a) GDPR.

2.6 REVERSED TRANSACTIONS ON TICKETS

1. If necessary, it comes to a reversed transaction of your order. Your personal data will be processed on the basis of Art. 6 Para. 1 Sentence 1 lit. b) GDPR.

2. If you have not purchased your ticket from us yourself, but received it as a gift from the buyer, for example, and now send in the ticket due to the cancellation or relocation of the event, we process the data that you as a different sender provide us with informally or via the form on our website. We process your personal data for the purpose of returning your ticket and making a refund on the basis of Art. 6 Para. 1 Sentence 1 lit. b) GDPR.

3. If you have provided special personal data as defined in Section 2.3.4 on yourself or a third party when purchasing a ticket, we process this data for the purpose of reversing the ticket transaction on the basis of your consent as defined in Art. 6 Para. 1 Sentence 1 lit. a) GDPR.

2.7 DUNNING, COLLECTION AND ENFORCEMENT AND DEFENCE OF LEGAL CLAIMS

1. In the case of outstanding receivables to us, we notify you by email, SMS, post or telephone and, if necessary, send you a reminder. If and to the extent that no payment is made by you as a result, a collection procedure is initiated.

2. The collection procedure is carried out by a collection service provider commissioned by us. As far as this is necessary for the execution of the collection procedure, the collection service provider carries out address investigations and accesses public registers for this purpose.

3. We process your personal data for the purpose of executing and processing the contract with you on the basis of Art. 6 Para. 1 Sentence 1 lit. b) GDPR and due to our legitimate interests in preventing misuse of our services and enforcing our legal claims, including collection, on the basis of Art. 6 Para. 1 Sentence 1 lit. f) GDPR.

4. In the context of a legal dispute with you, we process your personal data to enforce and/or defend our rights. If and insofar as this is necessary for executing the legal dispute, we also make use of data from other sources (e.g., public registers). We process your personal data on the basis of a legal obligation on the basis of Art. 6 Para. 1 Sentence 1 lit. c) GDPR and due to our legitimate interest in representing, enforcing and / or defending our legal interests, on the basis of Art. 6 Para. 1 Sentence 1 lit. f) GDPR.

2.8 OTHER PROCESSING

2.8.1 Performance of internal audits and compliance

1. If we implement compliance programs and measures, and to identify and correct misconduct, corresponding processing of your data may also occur.

2. We process your personal data to comply with our statutory obligations, on the basis of Art. 6 Para. 1 Sentence 1 lit. c) GDPR. In addition, due to our legitimate interests in reviewing the processes and efficiency in the group of companies, correcting any misconduct and preventing fraud and, if necessary, in enforcing and/or defending our rights, we process your personal data on the basis of Art. 6 Para. 1 Sentence 1 lit. f) GDPR.

2.8.1 Performance of internal audits and compliance
On the basis of your data, which we process as defined in Section 2 of this information on data protection, we may prepare analyses. These serve as the basis for business decisions to improve our products and services and adapt them to the needs of our customers. Due to our legitimate interest in improving our offer, we process your personal data on the basis of Art. 6 Para. 1 Sentence 1 lit. f) GDPR. The analyses created on this basis no longer contain any personal references, meaning it is no longer possible to draw any conclusions about your person.
We process your personal data for the purpose of carrying out marketing measures, informing you about our products and services, increasing the scope of our products and marketing measures and direct marketing on the basis of your consent Art. 6 Para. 1 lit. a) GDPR and due to our legitimate interests on the basis of Art. 6 Para. 1 lit. f) GDPR.

3. STORAGE AND ERASURE OF YOUR PERSONAL DATA

  1. We store your personal data for as long and as far as it is necessary for the purposes for which they are processed (Section 2).
  2. As soon as the data is no longer required for the purposes stated in Section 2, we store your personal data for the period in which you can assert claims against us or we against you (statutory limitation period usually of three years, beginning at the end of the year in which the claim arises; e.g., at the end of the ticket transaction).
  3. In addition, we store your personal data for as long as and insofar as we are legally obliged to do so.

4. Categories of Recipients of Personal Data

  1. In addition to this, your personal data is transferred to IT service providers who provide the platforms, databases, and tools for our products and services (e.g., our website, the sale of tickets, sending of newsletters and information emails), create analyses of user behaviour on our websites, display marketing campaigns, and process your personal data on our behalf as part of ticket purchases. The transfer of your personal data takes place for the purpose of contract execution with you on the basis of Art. 6 Para. 1 Sentence 1 lit. b) GDPR, due to our legitimate interest in improving and promoting our products, on the basis of Art. 6 Para. 1 Sentence 1 lit. f) GDPR, and provided that you have given us your consent within the meaning of Art. 6 Para. 1 Sentence 1 lit. a) GDPR for the processing of your personal data.
  2. When you purchase a ticket on our websites, we offer you various payment options. For the processing of the payment and, if necessary, a refund of the purchase price, we transfer your personal data to banks, payment service providers, financial service providers, and credit card companies, depending on the selected payment method. We transfer your personal data for the processing of your ticket purchase and, if necessary, the reverse transaction on the basis of Art. 6 Para. 1 Sentence 1 lit. b) GDPR.
  3. If you select "PayPal" as a payment option when purchasing tickets, we transfer your personal data. Your personal data is transferred based on your selected payment method and in order to process the payment with you. In doing so, your personal data is transferred to the US. In the case of the US, the EU Commission has not decided that an adequate level of data protection within the meaning of the GDPR exists; there is no such adequacy decision (Art. 45 GDPR). However, we transfer your data for the purpose of contract execution with you on the basis of Art. 6 Para. 1 Sentence 1 lit. b) in conjunction with Art. 49 Para. 1 Sentence 1 lit. b) and c) GDPR.
  4. If we send you your ticket by postal services, we transfer your personal data to shipping service providers. The transfer takes place for the purpose of contract execution with you on the basis of Art. 6 Para. 1 Sentence 1 lit. b) GDPR.
  5. If you fail to meet your payment obligations, we initiate a collection procedure. For the execution of the collection procedure, we transfer your personal data to collection service providers who carry out the procedure for us. We process your personal data for the purpose of executing and processing the contract with you on the basis of Art. 6 Para. 1 Sentence 1 lit. b) GDPR and due to our legitimate interests in enforcing our legal claims, including collection, on the basis of Art. 6 Para. 1 Sentence 1 lit. f) GDPR.
  6. In the context of legal disputes, we transfer your data to the competent court and, if you have appointed a lawyer, to him/her to carry out the legal dispute. We process your personal data on the basis of a legal obligation on the basis of Art. 6 Para. 1 Sentence 1 lit. c) GDPR and due to our legitimate interest in representing, enforcing and/or defending our legal interests, on the basis of Art. 6 Para. 1 Sentence 1 lit. f) GDPR.
  7. We are entitled to transfer your personal data to the Local Organizing Committee (LOC) if there is a suspicion that you have violated the LOC's general terms and conditions, so that the LOC can take legal action or assert other legal claims against you. The processing of your personal data is carried out for the purpose of implementing and executing the contract on the basis of Art. 6 Paragraph 1 S. 1 lit. b) GDPR as well as on the basis of the legitimate interests of the respective LOC for the purpose of legal prosecution on the basis of Art. 6 Paragraph 1 S. 1 lit. f) GDPR.
  8. Guest lists are created for some events and sent to the LOC to check your eligibility to participate in the event and to allocate seats accordingly. If you take part in our competitions, we transmit the personal data of the winner to the respective promoter of the competition for this purpose. We transfer your personal data for the purpose of contract execution with you and with our contractual partners on the basis of Art. 6 Para. 1 Sentence 1 lit. b) GDPR. If and as far as this is necessary for the event, we also transfer health data (e.g., information on allergies at food events), if you have provided this information when purchasing a ticket and given us your consent for the transfer of the data as defined in Art. 6 Para. 1 Sentence 1 lit. a) GDPR.
  9. Information emails and newsletters are sent by service providers commissioned by us and, in some circumstances, we may analyse and document your use of them. For this purpose, we transfer your personal data to the service providers. We process your personal data as follows:
    • After purchasing a ticket, we transfer your personal data in order to provide you with information on the event, for the purpose of executing the contract with you on the basis of Art. 6 Para. 1 Sentence 1 lit. b) GDPR.
    • In addition, after purchasing a ticket and when you consent to it, we transfer your personal data to inform you about changes to our products and services. The transfer of your personal data occurs due to your consent, on the basis of Art. 6 Para. 1 Sentence 1 lit. a) GDPR.
  10. A transfer of personal data by us to the respective promoter for the purpose of tracing chains of infection in connection with Covid-19 (visitor data collection) is based on Art. 6 para. 1 sentence 1 letter b) GDPR. Any transmission by the respective promoter to a (health) authority for the purpose of tracing chains of infection in connection with Covid-19 is carried out in most federal states on the basis of Art. 6 para. 1 sentence 1 lit. c) GDPR, in some federal states possibly also Art. 6 para. 1 sentence 1 lit. a) GDPR. For details in this regard, please refer to the data protection information of the respective responsible promoter.
  11. Beyond this, we transfer your personal data only and insofar as a legal obligation exists on our part to pass it on. The transfer takes place on the basis of Art. 6 Para. 1 Sentence 1 lit. c) GDPR (e.g., to the police authorities in the context of criminal investigations or to the data protection supervisory authorities).

5. Justified Interests in Data Processing and Objection

  1. We process your personal data as defined in Section 2 due to our legitimate interests particularly in ensuring IT security on our websites, carrying out analyses and marketing measures, informing you about our products and services, increasing the scope of our products and marketing measures, preventing fraud and misuse, avoiding payment defaults, representing, enforcing and defending our legal interests (possibly also in court), and carrying out internal administration efficiently and collaboratively.
  2. To the extent we process your personal data on the basis of these legitimate interests (Art. 6 Para. 1 Sentence 1 lit. f) GDPR), you have the right to object at any time to the processing of your personal data on grounds relating to your particular situation. Notwithstanding the above, in cases of direct advertising (such as newsletters or retargeting measures) you have the right to object at any time to the processing of your personal data without giving reasons. We will then no longer process your data for this/these purpose(s) unless our legitimate interests in processing overweight or the processing serves to establish, exercise or defend legal claims. Please send your request to:
    • by email to dpo@eurohandball.com
    • by tel. to +43-1-80 151/0
    • in writing to European Handball Federation (EHF), Data Protection, Hoffingergasse 18, 1120 Vienna, Austria
  3. If you object to the data processing according to Section 5.2, we process your personal data collected in this context to answer your inquiry. Your personal data is processed in order to fulfil a legal obligation on the basis of Art. 6 Para. 1 Sentence 1 lit. c) GDPR.

6. Consent and Revocation of Your Consent

  1. If you have given us your consent for the processing of your personal data, you can revoke this at any time. The revocation of your consent is effective for the future. The legality of the processing of your personal data up to the time of revocation remains unaffected.

    Please address your revocation:
    • by email to dpo@eurohandball.com
    • by tel. to +43-1-80 151/0
    • in writing to European Handball Federation (EHF), Data Protection, Hoffingergasse 18, 1120 Vienna, Austria
  2. If you revoke your consent, we will process your personal data collected in this context to respond to your inquiry. Your personal data is processed in order to fulfil a legal obligation on the basis of Art. 6 Para. 1 Sentence 1 lit. c) GDPR.

7. Your Rights

  1. You may at any time, in accordance with the GDPR, request that we:
    • restrict the processing of your personal data (Art. 18 GDPR) or receive a copy of your personal data (Art. 20 GDPR)
    • provide you with information about the personal data concerning you that we process (Art. 15 GDPR)
    • rectify any personal data concerning you that is inaccurate (Art. 16 GDPR) and/or
    • erase (Art. 17 GDPR), block (Art. 18 GDPR) and/or release (Art. 20 GDPR) your personal data stored by us.
  2. Please send your request:
    • by email to dpo@eurohandball.com
    • by tel. to +43-1-80 151/0
    • in writing to European Handball Federation (EHF), Data Protection, Hoffingergasse 18, 1120 Vienna, Austria
  3. If you assert your rights against us, we process your personal data collected in this context to answer your inquiry. Your personal data is processed in order to fulfil a legal obligation on the basis of Art. 6 Para. 1 Sentence 1 lit. c) GDPR.
  4. Without prejudice to your rights under Section 7, you may lodge a complaint with a data protection supervisory authority if you believe that EHF's processing of personal data concerning you is in breach of the GDPR (Art. 77 GDPR).

8. Other

  1. The provisions of this information on data protection (available free of charge on our websites), including the cookie information of European Handball Federation (available free of charge on our websites), apply in the version valid at the time of use of our websites.
  2. We reserve the right to supplement and amend the content of the information on data protection. The updated data protection information is valid from the time it is published on our websites.
  3. We will inform you in good time about these amendments and supplements on our websites. You will be given the opportunity to view, print, and save the amended information on data protection free of charge.

9. Contact Details of the Data Protection Officer

Please direct any questions regarding data protection to:

10. Cookie Information

Scope of Application

This cookie information provides more specific data protection information as required by Section 2.1.5 (2) about the use of cookies on websites of European Handball Federation (referred to here as “EHF”, “we” or “us“).

General Information on Cookies

“Cookies” are small text files which are saved in the browsers of your end devices when you visit our websites. Cookies can save and track your actions and settings on our websites for the duration of the browser session and, in some cases, beyond this. Cookies also enable the recognition of your browser. For instance, after leaving the website, the content of your shopping basket is reconstructed or events recently viewed are displayed again.

Types of Cookies Used

First-party cookies

On the one hand, we use first-party cookies, i.e., cookies placed by our server on our websites and which can only be accessed via our server.

Third-party cookies

On the other hand, our websites also incorporate third-party cookies which are placed by servers of others and/or our websites or domains and that can be read by third parties. With these cookies, your browser can be tracked beyond our website, for instance so as to understand user behaviour.

Storage Period of the Cookies

h5 class="mt-3">Session cookies

Some of the cookies we use are session cookies, i.e., cookies which are only stored for the duration of your visit to our website.

Persistent cookies

We also use persistent cookies which stay saved on your browser after the session and are automatically deleted after a predefined expiry date.

Purposes of Using Cookies

Essential cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Statistical and Comfort Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you deactivate these cookies, then some of our services may not function properly.

Marketing Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you deactivate these cookies, you will experience less targeted advertising.

Cookie Settings by Users

Our websites can in principle still be visited and used after restricting/deactivating cookies in the browser settings. However, please note that in particular the complete deactivation of cookies can limit the functionalities of our websites.

You can prevent future collection of your data when visiting our websites by clicking on the following link and changing your settings there: Cookie Settings.